October 05, 2007 (Computerworld) -- Apple Inc. said today it is investigating lockup problems with the newest line of iMac desktop computers after customers flooded the company's support forums with complaints this week.
Introduced two months ago in a lineup refresh, iMacs with the aluminum casing have been freezing under a variety of conditions, but common characteristics include inactive mouse and keyboard; continued background processing, such as music that keeps playing; and the need for a reboot. The screen remains lighted, however.
Sunday, October 7, 2007
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